Shipping policy

Each item is handcrafted and assembled with love just for you and your loved one. Due to this, please allow 2 - 5 business days for your order to ship.

Once shipped, you can expect delivery within:

USA: 2 - 5 Business Days w/ Standard (1 - 3 Business Days w/ Expedited)

Canada: 5 - 10 Business Days w/ Standard (5 - 10 Business Days w/ Expedited)

UK & EU: 3 - 7 Business Days w/ Standard

Australia & New Zealand: 8 - 20 Business Days w/ Standard

Rest of the World: 5 - 10 Business Days w/ Standard

Due to high demand during Holidays, our processing time and delivery time have been delayed by up to 10 working days (business days) than the time frame above. Your patience and understanding are highly appreciated.

Order Tracking

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we will take care of this for you.

Incorrect Address

Make sure you provide the correct address at checkout because:

If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which may cause delays in delivering your order.

We are not responsible if your order gets delivered to the wrong address or returned to sender. The returned orders will be donated to charities and will not be returned to our warehouse. Before reaching out to our customer service, please check your given shipping address first.